Complete & intuitive customer relationship environment

Database connectors

External database access: Sql Server, Oracle, MySql, DB2, Access, Excel ...

Form designer

WYSIWYG Form and template editor with a full set of controls and multiple page support

Multiple operations

Each operation have its own team, documentation, forms, campaigns, helpdesk ...

Multi languages

More than 100 languages are available with custom language editor

Web access

Secure extranet access for staff members and customers dedicated portal

Dashboards & reports

Summary realtime dashboards and extended analysis reports to help make decisions

Documentation

Knowledge bases, Canned responses, scripts are available for staff and customers

SLA & Customer satisfaction

Service level agreement in customer interactions with service rating by phone call and web

Webhooks & APIs

Data exchange via REST Api integration with both JSON and XML format

Automations

Task execution, automatic distribution, email & sms notification and more

Additional tools

Staff supervision, shared agendas, contact book, notes, file sharing ...

Automatic updates

Server & client applications are updated automatically within just a couple of minutes